top of page


CreekSide Mental Health Counseling Services, PLLC, better known as CreekSide Counseling Services; is a privately owned mental health counseling practice based in Oswego, NY.  CreekSide Counseling Services opened on May 28, 2010 by Dr. Jody Fiorini, a licensed mental health counselor and approved clinical supervisor. She started with a very small staff and has grown to accommodate the mental health needs in central New York. As of January 2nd 2019 John M. Randall, LMHC, CASAC purchased the agency and is now the operating owner.

CreekSide Counseling Services serves clients’ needs in every way possible.  With a staff of licensed professionals the individual needs of each client can be met. Each member of the staff has their own specializations, however, all are qualified to handle issues with anxiety, obsessive compulsive disorders,  panic, depression, grief and loss, parenting issues, coping with disability, life transitions, divorce and separation, sexual orientation, LGBTQ+ issues, and other relationship issues. The staff at CreekSide Counseling Services constantly educates themselves on the most beneficial and highly accepted treatment practices.

The staff at CreekSide works to empower our clients and we are here to help when you are ready.

Our Team

John Randall


Watertown and Oswego

Prior to getting his masters in mental health at SUNY Oswego he served in the US Army for nearly three decades and spent many of his years serving as a Vocational Counselor. John has worked in Substance Abuse, community mental health and on Fort Drum with Active Duty military, their families, and Veterans. He is EMDR trained and is working towards certification. John purchased CreekSide Counseling Services from founder Dr. Jody Fiorini in January 2019 and serves as the owner of the practice, but also maintains his own caseload of clients. John believes in genuineness when working with our clientele and treating every person who walks through our doors fairly. 

Jordan Randall



Jordan works part time at both practice locations and currently serves as a clinical director in the practice. Jordan graduated from SUNY Oswego with her Masters of Mental Health Counseling in 2014. She has worked in substance abuse, community mental health, and on Fort Drum with active duty military and their families.

Sydney Busko



Sydney graduated with her Master's in mental Health Counseling from SUNY Oswego and is a licensed mental health counselor. She began working with CreekSide in 2020 and enjoys working with all clients aged 10 and up. She enjoys using Cognitive Behavioral Therapy (CBT) and person-centered techniques to help clients feel empowered and accepted.

EneaRay St. Louis

Enea graduated from Liberty University with her Masters of Professional Counseling and is a limited permit Mental Health Counselor. Enea is a certified alcohol and substance abuse-trainee and has her certificate in Animal Assisted Therapy. We have also welcomed Olaf the therapy dog to the team.

Enea is a Person-Centered clinician who also works with Cognitive-Behavioral Therapy (CBT) and Solution-Focused Therapy (SFT). Enea has experience as a first responder and working with substance abuse. Enea works with ages 10+.

Brianna Gillette

Brianna graduated from SUNY Oswego in 2022 with her Masters of Science and is currently a limited permit counselors in our Oswego office. Brianna completed her internship at Creekside and enjoyed the experience. Brianna loves working with children, adolescents, and young adults. Brianna is certified in Trauma-Focused Cognitive Behavioral Therapy and will soon be working on her certification in Play Therapy. Brianna has prior experience working for the National Suicide Lifeline and has effectively helped those who have/had thoughts of suicide and other various mental health concerns during the calls she took. Brianna uses person-centered, cognitive-behavioral , and trauma-focused cognitive behavioral techniques.

Brittany Miller

Brittany (She/Her) is a full-time clinician at our Watertown Office. She received her Master’s degree from SUNY Oswego as well as an advanced certificate in Interdisciplinary Trauma Studies. Brittany has a special interest in working with members of the LGBTQIA+ community as well as the neurodivergent community. Brittany has prior experience working in student affairs, college counseling, health education, and overall wellness advocacy. Brittany focuses on the adolescent population up through adulthood and enjoys making counseling a welcoming and fun space for all.

Shelena Pearson

Shelena graduated with her master’s degree in clinical mental health counseling from Capella University and works as a full-time clinician at the Watertown office. She enjoys using client-centered play therapy techniques for children ages 2-9. She has nearly seven years of experience working with children and families in several different settings. She also enjoys working with adults using person-centered and psychodynamic techniques. She offers a compassionate, open, and empathetic environment to unload any stress, fear, or struggles.

Lauren Halsey
Office Manager
Billing Specialist

Lauren is our hardworking and versatile office assistant and billing specialist. She is the key to communication between clients and staff and is well organized in her tasks. Lauren is local to the Oswego County area and looks forward to serving her community with us.

Heather Eisenhauer



Heather graduated from Alfred State University with her Masters in Mental Health Counseling in 2015. Heather spent time working in crisis and then moved to a community mental health position. She also has experience working with Active Duty Military and their family members. Heather focuses on an adult population and works in the Watertown office.

Kain Coffey



Kain is limited permit mental health counselor who graduated from SUNY Oswego, and is originally from the Albany area. He is a person centered counselor who emphasizes creating an authentic and genuine connection with clients to ensure they feel safe and empowered to grow. Kain enjoys working with ages 13 and up.

Charlotte Disotell-Rusch

M.S/LMHC/NBCC/ Brainspotting Certified


Charlotte is a full-time counselor at the Watertown NY office. Charlotte graduated with Honors from the University of the Cumberlands in 2022 with a Master's in Clinical Mental Health Counseling. Charlotte has experience in mental health case management and mental health advocacy. Charlotte is attending Capella University for a doctoral degree in Counseling Education and Supervision. Charlotte’s primary focus in counseling is trauma treatment, including Cognitive Processing Therapy, and certified in Brainspotting.

Jennifer Swanson



Jen graduated with her Master's in Mental Health Counseling from Suny Oswego and is a limited permit Mental Health Counselor in Oswego. Jen uses a person-centered approach with clients. She believes in developing genuine counselor-client relationships and emphasizes the importance of her clients feeling comfortable, accepted, and safe. Jen has prior experience working as an emergency medical provider in the first responder field. Jen works with clients ages 16 and up as well as couples.

Our Offerings

Individual Counseling

Family Counseling

Couples Counseling

Children's Counseling

Group Therapy


Religious Counseling

Relationship Issues


Anxiety and Panic

Obsessive-Compulsive disorders

Animal Assisted Therapy

Parenting Issues

Coping with disability

LGBTQ+ Concerns


Grief and loss

Our Mission

Creekside Counseling Services is a place to be yourself while learning to be resilient in the face of your toughest moments.


Our Strengths-based approach is built on the following tenets:

Empowerment of Clients - All people have the capacity to solve their own problems and the counselor's job is to help clients discover their own inner strengths.

Respect for Clients - All clients will be treated with dignity and integrity.

Appreciation of Diversity - Our clinic provides an atmosphere of acceptance and welcomes clients from all cultures, genders, sexual orientations, disability statuses, and social classes.

Our Interns

Greta Weiss



Greta is a current Master’s student in the Mental Health Counseling program at SUNY Oswego, and is completing her internship at Creekside. She uses a foundation of person-centered counseling while integrating techniques from cognitive behavioral therapy (CBT). Greta believes in prioritizing a strong counselor-client relationship built on empathy and acceptance, using a strength-based approach to empower clients to make positive changes in their lives. She prefers working with clients ages 12 and up.

bottom of page